our route list on Monday and working through the route until the end of the week, grouping customers together based on geographical location. Extra services will be performed as time allows, sometimes during the mowing visit, sometimes at the end of the week. We will attempt to schedule you for service in approximately the same time frame every week. However, sometimes unforeseen circumstances arise that may delay your weekly service (i.e. - adverse weather conditions, equipment malfunctions, illness, etc.) When we miss a day, for any reason, we pick up where we left off.
mowing, either via the voice mail or email. Also, if you are having work done to your house or in your yard that will interfere with your lawn service, please notify us ahead of time. If we come out to perform a service and can not do so, there will be a $15.00 fee for coming out. This fee is to cover labor costs and gas.
when we arrive to mow. If you can't be there during your scheduled service days, try to leave your pet inside.
whether or not your lawn needs mowing. If your lawn has not grown and/or is very dry, we have no problem skipping that week's mowing, or skip mowing until the lawn picks up again. However, sometimes that is a borderline decision. Each customer has their own opinions of their lawn. It's often difficult to guess each customer's preference. If you feel that the lawn does not need mowing because of the dry weather, please call at least 2 days prior to your scheduled mowing to let us know. If we skip your mowing in a dry week and you would still like it done, give us a call and we will come back to mow your lawn.
continue to mow as normal mulching leaves with the cut grass. By the way, mulched leaves are also good fertilizer. Later in fall when leaves begin to cover lawns completely they become a problem for mowing and must be removed from the lawn before mowing. For those in the city limits they need only be raked or blown to a pile by the curb for pickup. For those outside the city limits they will need to be either taken to the landfill or disposed of by some other means. Whether we provide this service or someone else does it, it will be necessary to continue your mowing service during these months. Excessive amounts of leaves can damage the mowers.
card payments through Pay Pal only. Regardless of which you choose you will receive an invoice around the 25th of each month. This invoice will reflect charges that have been incurred in the previous month. Payment of the invoice is due 25 days from the date of Invoice. After 25 days from the date of the Invoice, a late fee of 3% of the total Invoice will be charged. In the event payment has not been received by the due date a second notice will be sent. Service will be suspended if payment is not yet received 5 days after second notice was mailed. Payment will then be necessary to restart service.
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